Privacy Policy

Privacy Policy
‍
We appreciate your interest in our online offerings and are pleased to welcome you. In the following statement, we would like to inform you about the nature, scope, and purpose of the collection, use, and processing of personal data related to the use of our website, and to clarify your rights. In principle, visiting and using our website is possible without providing personal data.
Personal data refers to all data that is personally identifiable to you, such as your name, address, email address, and user behavior.
However, if certain services (such as registration or other information transfer) on our website are utilized, personal data will be collected and processed, which will occur solely within the framework of the applicable General Data Protection Regulation (GDPR). To protect your data, our website always uses current encryption methods (SSL or TLS).
‍
1. Controller for Data Processing
‍
1.1 The controller responsible for data processing on this website, in terms of all data protection regulations (especially under GDPR Article 4(7)), is:
GLH GmbHMr. Thorsten HämmererHeinrich-Hertz-Strasse 4-622941 Bargteheide, Germany
Tel.: +49 4532 2807530Fax: +49 4532 267326Email: Info@glh-europe.de
You can find our full provider identification at the following link: http://glh24.de/index.php/impressumfooter.
The controller for the dissemination of personal data is a natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
1.2 If you contact us via email or through a contact form, the personal data you provide (your email address, and if applicable, your name and phone number) will be stored by us in accordance with Article 6(1)(1)(f) and, if applicable, (b) of the GDPR, based on our legitimate interest, to answer your questions. The data collected in this context will be deleted after it is no longer necessary (once your inquiry has been resolved), or we will restrict the processing if legal retention obligations exist.
1.3 If we rely on contracted service providers for individual functions of our offerings or wish to use your data for promotional purposes, we will inform you in detail within this privacy policy. We will also specify the criteria for the storage duration.
‍
2. Collection of Personal Data During Website Visit, Cookies
‍
2.1 When you use our website for informational purposes only, meaning if you do not register or provide us with information in any other way, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, based on our legitimate interest under Article 6(1)(1)(f) of the GDPR, which is necessary for us to display the website and ensure stability, functionality, and security: (1) IP address, (2) date and time of the request, (3) time zone difference from Greenwich Mean Time (GMT), (4) content of the request (specific page), (5) access status/HTTP status code, (6) the amount of data transferred in each case, (7) website from which the request originates, (8) browser, (9) operating system and its interface, (10) language and version of the browser software.
2.2 In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive by the browser you use and through which certain information flows to us. Cookies cannot execute programs or transmit viruses to your computer. They serve to make the overall internet offering more user-friendly and effective or to simplify your visit to our website (e.g., displaying the contents of the shopping cart on your next visit). Our website primarily uses transient and persistent cookies. Transient cookies are automatically deleted when you close the browser. These include session cookies, which store a session ID that allows various requests from your browser to be assigned to the same session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser. Persistent cookies are automatically deleted after a specified duration, which can vary depending on the cookie. You can delete these cookies at any time in your browser’s security settings.
2.3 You can configure your browser settings according to your preferences regarding the storage of cookies, such as refusing third-party cookies or all cookies. Please use the help menu of the browser you are using for this purpose. If you refuse cookies entirely or partially, you may not be able to use all the functions of our website.
‍
3. Additional Features and Offers of Our Website
‍
3.1 In addition to the purely informational use of our website, we offer various services that you can use if you are interested. Generally, you will need to provide additional personal data that we use to provide the respective service and for which the aforementioned principles of data processing apply.
3.2 We sometimes use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.
3.3 Furthermore, we may pass on your personal data to third parties if promotions, competitions, contract conclusions, or similar services are offered by us together with partners. You will receive further information in this privacy policy, as well as upon providing your personal data or in the description of the offer below.
3.4 If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you about the consequences of this fact in the description of the offer.
‍
4. Duration of Storage of Personal Data
‍
Personal data is stored for the duration of the respective statutory retention period (primarily based on commercial and tax law). Once this statutory retention period has expired, these data will be deleted, provided that they are no longer required for contract fulfillment or contract initiation, or if there is no legitimate interest on our part in continuing to store the data.
‍
5. Legal Bases for Data Processing by Us
‍
If we do not explicitly reference the legal basis for processing in this privacy policy, data processing generally occurs based on the legal bases listed below.
5.1 If you have given your consent to the processing of your personal data for one or more specific purposes, the processing is based on Article 6(1)(a) of the GDPR.
5.2 If the processing is necessary for the fulfillment of a contract to which you are a party, such as the delivery of products after an order or the execution of pre-contractual measures, especially to answer an inquiry you have made, the processing is based on Article 6(1)(b) of the GDPR.
5.3 If the processing of data is necessary for the fulfillment of a legal obligation (e.g., tax obligations) to which we are subject, the processing is based on Article 6(1)(c) of the GDPR.
5.4 If the processing of data is necessary to protect your vital interests or the vital interests of another natural person, it is based on Article 6(1)(d) of the GDPR.
5.5 If the processing of personal data is not covered by any of the aforementioned legal bases, the processing is based on Article 6(1)(f) of the GDPR. In this case, the processing is carried out to protect our legitimate interest or the interest of a third party, provided that your interests, fundamental rights, and freedoms do not outweigh these interests.
‍
6. Your Rights
‍
You have the following rights regarding your personal data with respect to our company.
6.1 Right of Access, Article 15 GDPRYou have the right to request free information and a copy of the personal data processed about you. Additionally, you have the right to obtain information about (1) the purposes of processing, (2) the categories of personal data being processed, (3) the recipients or categories of recipients to whom the personal data have been or will be disclosed, especially recipients in third countries or international organizations, (4) if possible, the planned duration for which the personal data will be stored, or if that is not possible, the criteria used to determine that duration, (5) the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data or to object to such processing, (6) the right to lodge a complaint with a supervisory authority, (7) any available information about the source of the data if the personal data are not collected from us, (8) the existence of automated decision-making, including profiling, according to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you, and (9) the appropriate safeguards according to Article 46 GDPR in connection with the transfer of personal data to a third country or international organization.
6.2 Right to Rectification, Article 16 GDPRYou have the right to request the immediate rectification of inaccurate personal data concerning you. Additionally, you have the right to request the completion of incomplete personal data – including by means of a supplementary statement.
6.3 Right to Erasure, Article 17 GDPR (“Right to be Forgotten”)
‍You have the right to request the immediate erasure of personal data if one of the following reasons applies:
1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed. 2. You withdraw your consent on which the processing is based according to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal ground for the processing. 3. You object to the processing pursuant to Article 21(1) GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR. 4. The personal data have been unlawfully processed. 5. The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject. 6. The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.
6.4 Right to Restriction of Processing, Article 18 GDPR
‍You have the right to request the restriction of the processing of your personal data under the following conditions:
1. You contest the accuracy of the personal data, for a period enabling us to verify the accuracy of the personal data. 2. The processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead. 3. We no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise, or defense of legal claims. 4. You have objected to the processing pursuant to Article 21(1) GDPR pending the verification of whether our legitimate grounds override yours.
6.5 Right to Notification, Article 19 GDPR
‍We have a duty to notify all recipients to whom your personal data has been disclosed of any rectification, erasure, or restriction of processing unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients if you request it.
6.6 Right to Data Portability, Article 20 GDPR
‍You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR, and the processing is carried out by automated means. You also have the right to request that the personal data be transmitted directly from us to another controller, where technically feasible.
6.7 You also have the right, according to Article 77 GDPR, to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR.
‍
7. Objection or Withdrawal of Consent to Data Processing, Article 7(3) GDPR
‍
7.1 If you have given consent to the processing of your data, you can withdraw it at any time. Such a withdrawal will affect the lawfulness of processing based on consent before its withdrawal.
7.2 If we base the processing of your personal data on a balance of interests, you can object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which we will outline in the description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the situation and either stop or adjust the data processing or show you our compelling legitimate grounds for continuing the processing.
7.3 You can, of course, object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your objection to advertising using the following contact details:
‍
GLH GmbH
Mr. Thorsten Hämmerer
Heinrich-Hertz-Strasse 4-6
22941 Bargteheide, Germany
Tel.: +49 4532 2807530
Fax: +49 4532 267326
Email: Info@glh-europe.de
‍
8. Transfer of Personal Data to DHL
‍
8.1 We ship our goods via the delivery service provider DHL. To keep you informed about the delivery status or to arrange a delivery date, we pass on the email address and/or telephone number you provided during the order process to the delivery service provider DHL, provided you have expressly consented to this during the order process. The legal basis for processing and transmitting your data in this context is Article 6(1)(a) GDPR.
8.2 If you do not consent to the transmission of your email address and/or telephone number, we will only pass on the name and address (delivery address) to the delivery service provider DHL. The legal basis for this is Article 6(1)(b) GDPR.
8.3 Data is only transferred for the purpose of delivering our goods. Consent given can be revoked at any time with future effect, either to us or to the delivery service provider DHL.
8.4 The address of the delivery service provider DHL is: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany.
‍
9. Transfer of Personal Data to UPS
‍
9.1 We ship our goods via the delivery service provider UPS. To keep you informed about the delivery status or to arrange a delivery date, we pass on the email address and/or telephone number you provided during the order process to the delivery service provider UPS, provided you have expressly consented to this during the order process. The legal basis for processing and transmitting your data in this context is Article 6(1)(a) GDPR.
9.2 If you do not consent to the transmission of your email address and/or telephone number, we will only pass on the name and address (delivery address) to the delivery service provider UPS. The legal basis for this is Article 6(1)(b) GDPR.
9.3 Data is only transferred for the purpose of delivering our goods. Consent given can be revoked at any time with future effect, either to us or to the delivery service provider UPS.
9.4 The address of the delivery service provider UPS is: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany.
‍
10. Transfer of Personal Data to TNT
‍
10.1 We ship our goods via the delivery service provider TNT. To keep you informed about the delivery status or to arrange a delivery date, we pass on the email address and/or telephone number you provided during the order process to the delivery service provider TNT, provided you have expressly consented to this during the order process. The legal basis for processing and transmitting your data in this context is Article 6(1)(a) GDPR.
10.2 If you do not consent to the transmission of your email address and/or telephone number, we will only pass on the name and address (delivery address) to the delivery service provider TNT. The legal basis for this is Article 6(1)(b) GDPR.
10.3 Data is only transferred for the purpose of delivering our goods. Consent given can be revoked at any time with future effect, either to us or to the delivery service provider TNT.
10.4 The address of the delivery service provider TNT is: TNT Express GmbH, Haberstraße 2, 53842 Troisdorf, Germany.